Lori’s services are wide-ranging and included facilitating consultations with the Envision neonatologist and other specialists, arranging hospital tours, attending maternal-fetal medicine appointments and creating a care plan based on the family’s intervention preferences for the labor and delivery and NICU teams.
“Her role was clear and supportive in the hospital, and she still goes above and beyond.”
Read More
“I had to go to another hospital for more testing and my navigator arranged everything and even offered to go with me.”
“We had to make the terrible decision to end our pregnancy and my navigator met us at the clinic and gave us loving non-judgmental support.”
“My nurse navigator was always available to answer my questions and ease my mind. She kept in touch with me and my doctors throughout the entire time.”
“Every mother should have a PNN! I felt supported, less anxious and cared for throughout my entire pregnancy. She’s like a friend to me and I’m so grateful.”
“She came to the hospital to visit me after my delivery to be sure we had everything we needed to go home with our new baby.”
“I was connected with community support before my due date and already had a mother’s group that knew me and helped me welcome my baby with Down Syndrome.”
“She showed us so much care and compassion during our tough pregnancy and NICU stay. She was so helpful and we are so grateful.”
“This was such a scary time for us, but having my navigator was great! All of my appointments were coordinated and she even met me at the doctor’s office for my Ultrasound.”
Satisfaction Scores
- Provider satisfaction 100%: “Excellent”
- Patient Satisfaction 96%: “Excellent”